Shipping policy
Shipping Policy
Last updated: 04/02/2026
Thank you for shopping with Zenvyra. Below are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there are any significant delays.
Shipping Time
Estimated delivery times:
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Australia: 5–10 business days
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United States: 7–14 business days
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Canada & UK: 7–14 business days
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Rest of the World: 10–15 business days
Please note that these are estimated delivery times and may vary depending on your location and external factors.
Shipping Fees
We offer:
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Free standard shipping on all orders
- Premium Insured shipping $9.97 AUD
Order Tracking
Once your order has been shipped, you will receive a tracking number via email within 2–3 business days.
You can track your order anytime using the tracking link provided.
Delays & Issues
Zenvyra is not responsible for delays caused by:
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Customs processing
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Postal service issues
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Natural events or unforeseen circumstances
However, we will always do our best to assist you.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Zenvyra is not liable for lost or stolen packages confirmed as delivered by the carrier.
If this happens, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Thank you for choosing Zenvyra 💛